Privacy Policy

Who Are We?

The Lake Charles Regional Airport (LCH) website address is: https://flylakecharles.com.

What Personal Data We Collect and Why We Collect It

We automatically collect certain information about your visit that does not personally identify you. This includes the computer and browser you use, the domain of your internet service provider (ISP), and the Internet Protocol (IP) address of the website from which you linked to flylakecharles.com. We also log the date, time, and specific pages you visit. Collecting this information helps us optimize the site to better meet your needs. In cases of known security or virus threats, we may also collect details on the web content that you view.

Other Information We May Collect

When you visit our website, we may request and collect the following categories of personal information:

  • Contact Information

Our primary purpose for collecting personal information online is to provide you with relevant content, improve site security, and enhance your experience on our website.

We will only use your information for the purposes you intended, to address security or virus concerns, or as required by law.

  • Respond to Complaints
  • Reply to Feedback Comments
  • Manage Access to Restricted Areas
  • Fulfill Requests for Reports or Information

Sharing Your Information

In a collaborative effort with government agencies to combat security and virus threats, we may share certain automatically collected information, such as IP addresses, with these agencies. The law may also require us to share collected information with authorized law enforcement authorities.

Choices on How We Use the Information You Provide

Throughout our website, we will let you know whether the information we ask for is voluntary or required. By providing personally identifiable information, you consent to our use of this information for the primary purpose stated. We will request your consent before using your information for any secondary purposes, except those required by law.

Information Collected from Interactive Forms

Certain pages on our website may offer interactive forms where you can voluntarily provide personal information, such as your name, email address, or organization. This may occur when you subscribe to a newsletter or request contact with one of our departments. In these cases, we will only use your information for the stated purpose and will not make it available to third parties.

Use of Cookies

A cookie is a small text file stored on your computer that helps you navigate a website without re-entering your details repeatedly.

Lake Charles Regional Airport uses session and persistent cookies on flylakecharles.com to gather data about user activity on our site. For example, a session cookie might track the number of clicks on a particular link.

  • Session Cookies are stored on your computer only during your visit. They are removed once you close your browser or turn off your computer.
  • Persistent Cookies are stored on your computer and are used each time you visit flylakecharles.com until you delete them.

You can remove persistent cookies through your browser settings. Be aware that this will delete cookies from all sites, which may impact your browsing experience on other websites.

Where We Send Your Data

We use cookies to personalize content, provide social media features, and analyze our traffic. We may also share information about your site usage with our social media, advertising, and analytics partners, who may combine it with other data you’ve provided or they’ve collected from your use of their services.

Analytics

We collect data for analytical and statistical purposes to help manage flylakecharles.com effectively. This data may include electronically generated information about your visit, such as the date, browser type, and technical IP data. We collect this information from our user logs to help with site improvements.

Information Practices for Children (COPPA)

We do not knowingly collect information from children under 13. If we decide to collect personal information from children in the future, we will comply with the Children’s Online Privacy Protection Act (COPPA).

 

Embedded Content from Other Websites

Articles on our website may include embedded content (e.g., videos, images, articles, links). Embedded content from other sites behaves in the same way as if you visited the other website directly. These external websites may collect data about you, use cookies, and monitor your interaction with their embedded content, especially if you are logged into their website.

Link Policy

The Lake Charles Regional Airport links to external websites to provide users with an optimal experience.

Lake Charles Regional Airport does not endorse products or entities for which links are provided, nor is it responsible for the content or availability of these resources. We reserve the right to approve or deny link requests based on considerations including:

  • Support of airport functions and business
  • Public convenience in interacting with the airport
  • Economic development connected to the airport
  • Affinity with the airport’s purpose and functions
  • Existence of a direct business relationship

Social Media and Your Comments

Lake Charles Regional Airport uses third-party services such as Facebook, Twitter, and Instagram to communicate with the public. These services are managed by third parties, and information collected through these platforms is subject to the privacy policies of those providers.

In general, Lake Charles Regional Airport does not collect personally identifiable information (PII) through these third-party platforms. However, we may view, read, or rely on information you make publicly available as authorized or required by law.

Lake Charles Regional Airport
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